You're on a virtual call, watching one of your sales staff conduct a conversation with a potential client. He knows the product. He's energetic. He even cracks a few jokes. But by the end of the call, the client seems like they've checked out. They're polite, but obviously disengaged. You stay on the call after the client hangs up and he asks you, "Well, how'd I do? How do you think it went?" What do you say? How do you coach them? Join this session and step up your coaching chops. You'll even have an opportunity to practice giving feedback.